- Orders over $75, after discounts, will have an option for free shipping at checkout.
- Free shipping is eligible only when the total of the order is equal to or over $75 after discounts and promotional codes have been applied.
- Free Shipping does not apply to wine.
- Shipping times may be delayed during high volume ordering such as holidays and during promotions.
- Shipping will not occur on days when the temperature at our shipping facility is 90º or over in order to avoid heat related damage to the product(s).
- Orders are shipped Monday, Thursday, and Friday. Our shipping department is closed on all major US holidays.
- Local pick-up is always free. When ordering for pickup, you will be contacted at the email address provided when your order is ready.
- You will have 14 days from notification to pick up your order. If your order isn’t picked up within 14 days, Sonoma Harvest will cancel your order and issue a refund, minus a 10% restocking fee, to your original form of payment.
- If this page does not answer your questions, please email [email protected].
WHEN WILL MY ORDER SHIP?
Most orders ship within 3-5 business days and are typically received within 7-10 business days from ordering, depending on shipping method selected at checkout. Emails containing tracking numbers will be sent directly to you from [email protected]. If you have questions or concerns about the status of your order, please reply directly to the email with your order confirmation or by emailing [email protected] directly.
CAN I SHIP TO A P.O. BOX?
Shipping to a P.O. Box is limited. Please email [email protected] to make arrangements.
DO YOU SHIP TO DESTINATIONS OUTSIDE THE US?
Unfortunately, we do not ship outside of the US.
HOW CAN I QUALIFY FOR FREE SHIPPING?
Orders over $75* automatically receive the option for free shipping. You will need to choose the free shipping option at checkout. Curbside pickup is also available for local customers.
Free shipping is restricted to the contiguous United States. We are not able to offer free shipping to Alaska and Hawaii.
*Free shipping does not apply to wine. If your order is over $75 and includes wine, shipping charges will apply to the wine portion of your order. Free shipping is eligible only when the total of the order is equal to or over $75 after discounts and promotional codes have been applied.
WHERE IS MY ORDER?
At the time of ordering, you will receive a shipping confirmation email from [email protected] that contains your tracking number. Please add this address to your safe senders list to avoid it being filtered to your SPAM folder. If you are unable to find the email, please send a message to [email protected].